Privacy Policy

Who we are

SMBify is a Pakistan-based agency providing local SEO and related services to home-service businesses in the United States. This policy explains how information is handled when you visit smbify.net, request an audit or contact our team.

For privacy questions, contact SMBify on WhatsApp at +92 306 6050256.

Information you provide

You may give us your website address, work email, business location, trade, name, phone number and any details you include in a conversation. If you become a client, we may also receive the business information, project materials and authorised account access needed for the agreed services.

Please do not send passwords, payment-card details or sensitive personal information through the public audit form.

The audit form and WhatsApp

The audit form prepares a WhatsApp message containing the website, email, location and trade you enter. When you choose “Continue on WhatsApp”, that information is passed to WhatsApp to open a message draft. You decide whether to send it. SMBify receives the message when you send it to us.

The footer website field takes you to the audit form. Entering information in that field does not place an order or subscribe you to marketing. WhatsApp handles information under its own privacy policies.

Website delivery and external services

Our website is hosted through Cloudflare. Requests to the website can involve technical information such as your IP address, browser information, requested pages and security-related records. Cloudflare processes information to deliver and protect the website. See Cloudflare’s Privacy Policy.

City pages contain embedded Google Maps. Loading a map connects your browser to Google, which may process technical information and use cookies under its own policies. Fonts are loaded from Google Fonts, which also requires a connection to Google. See Google’s Privacy Policy.

The website does not currently include an SMBify advertising pixel or a Google Analytics tracking tag. Hosting security features and embedded third-party services may still use cookies or similar technologies. You can manage cookies through your browser settings.

How we use information

Respond to enquiries and prepare requested audits or proposals.
Understand your services and operating area.
Deliver agreed work and communicate about its progress.
Keep relevant business, billing and project records.
Protect the website and address misuse or technical problems.

We do not use the audit form to enrol you in an email newsletter, and we do not sell your enquiry information.

Retention and international handling

We keep enquiry and project information for as long as reasonably needed to respond, provide the agreed services, maintain necessary records or address legal obligations and disputes. The period depends on the purpose and the type of record.

Our team is based in Pakistan. Communications and service providers may handle information in other countries. Their practices and the protections available can differ by location.

Your choices and requests

You can ask us to correct information, stop non-essential communications, or review an access or deletion request by contacting the number above. We may need to confirm your identity or authority to act for the business. Some records may need to be retained for applicable legal or contractual reasons.

Your rights depend on the laws that apply to you. Nothing in this policy limits rights that applicable law gives you.

Other websites and policy updates

External links and embedded services have their own privacy policies. This policy covers SMBify’s handling of information, not the independent practices of those services.

We may update this policy when the website, services or information practices change. The update date at the top identifies the current version.